LITTLE GIANT STARTUP GRANT
TERMS AND CONDITIONS
Great stuff, you’ve made it to our Little Giant Startup Grant Terms and Conditions. Please read the terms and conditions set out below to ensure that you meet the eligibility requirements for this grant before submitting an Expression of Interest or Application.
PLEASE NOTE: The Bolter Little Giant Startup Grant (the Grant) is conducted by CG Law (Trading) Pty Ltd trading as Bolter Make it Happen ABN 89 143 426 028 (referred to as ‘us’, ‘we’, ‘our’ and ‘Bolter’) in accordance with the following Terms and Conditions. By completing or submitting an Expression of Interest (EOI) or Full Application (Application), you agree to be bound by these Terms and Conditions. All entries in the Grant are conditional upon the acceptance of these Terms and Conditions.
1. ABOUT THE GRANT
Bolter Make It Happen is a business established by CGLaw, dedicated to providing legal expertise to startup businesses. Bolter offers this Little Giant Startup Grant in recognition of the unique needs and legal challenges of small businesses. The objective of the Grant is to encourage and support a startup business in the commercialisation and launch of a minimum viable product or service within Queensland or throughout Australia. Bolter reserves the right to interpret these Terms and Conditions and, if required, change them in their sole discretion. Any amendments will be published at https://bolter.com.au/little-giant-startup-grant/terms-conditions/ and through any other communication approved by Bolter.
2.1 In these Terms and Conditions, the following words are defined:
(a) ‘Agreement’ means these Terms and Conditions and any appendices, schedules or annexures;
(b) ‘Applicant’ means the individual, organisation, company or other entity submitting the application to Bolter relating to the Grant and includes reference to ‘you’ and ‘your’;
(c) ‘Application’ means the official full application as part of the Bolter Grant;
(d) ‘Australian Privacy Principles’ means Schedule 1 of the Privacy Act as amended from time-to-time;
(e) ‘Bolter’ means CG Law (Trading) Pty Ltd ACN 143 426 028 trading as Bolter Make It Happen ABN 89 143 426 028, its respective subsidiaries, related bodies corporate (including CGLaw/Clifford Gouldson Lawyers) nominated affiliated companies, successors, substitutes or assigns, and includes references to ‘us’, ‘we’, and ‘our’;
(f) ‘Entry’ means an EOI and/or Application completed or submitted by an Applicant;
(g) ‘EOI’ means the official Expression of Interest application as a part of the Grant;
(h) ‘Finale Event’ means the pitch night style event referred to in clause 12;
(i) ‘’Funding’ has the meaning referred to within clause 13.
(j) ‘Grant’ means the money or other consideration provided by Bolter through its Little Giant Startup Grant;
(k) ‘GST’ means a goods and service tax, consumption tax, value added tax, retail turnover tax or tax of a similar nature;
(l) ‘Privacy Act’ means the Privacy Act 1988 (Cth) as amended from time-to-time;
(m) ‘Third Party’ means any person, organisation, entity or provider of products or services that are not owned, operated or controlled by Bolter;
(n) ‘Terms and Conditions’ refer to these terms and conditions as varied or updated by Bolter from time to time and includes any appendices, schedules or annexures and all information on how to enter, frequently asked questions and the prizes that form part of these Terms and Conditions.
3. KEY DATES
|Expressions of Interest|
|Expressions of Interest open||12:00 am AEST on Wednesday 30 September 2020.|
|Expressions of Interest close||11:59 pm AEST on Friday 13 November 2020.|
|Invitations to submit an Applications sent by||12:00 pm AEST on or by Monday 16 November 2020.|
Expressions of Interest outcomes will be sent as being received to Applicants. If you do not receive correspondence from us before 12:00 pm AEST on or by Monday 16 November 2020, then, unfortunately, have not been successful and your EOI has not progressed to the Application stage of the Grant process.
|Applications open||12:00 am AEST on Monday 16 November 2020.|
|Applications close||11:59 pm AEST on Friday 8 January 2021.|
|Semi-Finalists chosen||10:00 am AEST on Friday 12 February 2021.|
|Finalists chosen||12:00 pm AEST on or by Friday 1 March 2021.|
|Finale Event||A date, time and location to be advised.|
4. EOI ELIGIBILITY
4.1 You can submit an EOI if you meet the following criteria:
(a) You must be eighteen (18) years of age or over;
(b) You must either be a:
(i) sole trader who is an Australian resident and citizen; or
(ii) partnership whose members are Australian residents and citizens; or
(iii) registered private Australian company; or
(iii) fixed unit trust or family discretionary trust,
that holds a current Australian Business Number and is registered for GST;
(c) You employ fewer than fifteen (15) full time Australian-based employees or Australian-based contractors;
(d) You have adequate experience, qualifications and have reasonable prospects of successfully carrying out the Grant; and
(e) You can demonstrate sound prospects for long term commercial viability;
(f) You must be able to fulfil the requirements of the Grant application process and be available at the Finale Event between March 2021 and April 2021; and
(g) must not have been convicted of a criminal offence, a major offence under Australian corporations law or an offence of dishonesty under state, territory or federal legislation.
5. EXPESSION OF INTEREST PROCESS
5.1 EOI entries will only be accepted during the EOI Period.
5.2 All EOI entries must be completed in full and submitted online to Bolter as instructed and by visiting https://bolter.com.au/little-giant-startup-grant/expression-of-interest/ .
5.3 Applicants are required to register with Bolter to gain access to the EOI entry portal to complete their EOI entry.
5.4 An eligible Applicant must only submit one (1) entry in this Grant per business. For the avoidance of doubt, if you are an eligible Applicant who operates two unrelated and distinctively separate startup businesses, then you may apply for the Grant by submitting an EOI entry for each of those businesses.
5.5 Bolter will determine successful EOI Applicants in its sole and absolute discretion.
5.6 No correspondence will be entered into with unsuccessful EOI Applicants.
6. ENTRY RESTRICTIONS
6.1 Directors, officers, agents, employees and contractors of Bolter (and the immediate family members of the foregoing persons) and its related bodies corporate, and of the agencies and companies who are associated with this Grant are ineligible to enter. For the avoidance of doubt, an ‘immediate family member’ means a spouse, ex-spouse, de facto, ex de facto, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, or step-sister.
7. GENERAL ENTRY REQUIREMENTS
7.1 Whether or not an Applicant meets the eligibility criteria for an Entry is determined by Bolter in its absolute and sole discretion.
7.2 All Entries received by Bolter that are:
(a) outside of the above Key Dates; or
(b) incomplete or fail to comply with these Terms and Conditions,
will be considered invalid and will not be accepted.
7.3 Bolter is under no obligation to advise or notify an Applicant if their entry is deemed invalid.
7.4 If you find an error in your Entry after submitting it, you should contact Bolter immediately. Please be aware that Bolter is not under any obligation to accept any additional information or requests from you to correct your Entry.
7.5 You may withdraw your Entry at any time by notifying Bolter in writing up to and until the date when semi-finalist Applicants are chosen.
7.6 Any Applicant found to be abusing or circumventing the Grant’s entry processes may be disqualified at Bolter’s discretion.
7.7 Bolter reserves the right to verify all facts, matters or circumstances contained in an Entry and reserves the right to disqualify an Applicant where the entry process has, in their absolute opinion, been interfered or otherwise tampered with.
7.8 Any Entry found to contain false or incorrect information whether intentionally or otherwise will be deemed immediately ineligible to win the Grant.,
7.9 Bolter reserves the right to notify and disclose an Applicant’s personal information to local, state or federal authorities including police as Bolter sees fit if there is criminal or unlawful intent or if it such intent is suspected.
7.10 Bolter accepts no responsibility for any late, lost, delayed, incomplete, incorrectly submitted, corrupted, illegible or misdirected Entry, claims or correspondence whether due to omission, error, alteration, tampering, deletion, theft, destruction, disruption to any communication network or medium, or otherwise including those entries not received by Bolter for any reason.
7.11 The conduct of inviting the entry or submission of Entry does not give rise to any legal or equitable relationship.
8. APPLICATION ELIGIBILITY
8.1 You can submit an Application if you meet the eligibility criteria for the EOI and you have been:
(a) notified by us that your EOI was accepted;
(b) invited by us to complete and submit an Application.
9. APPLICATION PROCESS
9.1 After the EOI period has ended, or at a time determined by Bolter at its discretion, a successful EOI Applicant will be formally invited to complete and submit an Application. Bolter will notify the successful EOI Applicants and provide instructions for completion of the Application.
9.2 If an EOI Applicant does not receive an invitation to complete and submit an Application, the EOI Applicant has been unsuccessful and ineligible to proceed to the Application stage of the Grant process.
9.3 Applications will only be accepted during the set Application period advised under Key Dates above.
9.4 All Applicants must be available to attend the Finale Event and are solely responsible for their own travel and transportation to and from the Finale Event.
10. HOW APPLICATIONS ARE DECIDED
10.1 Applications will be assessed by Bolter in their absolute and sole discretion and reduced to twelve (12) semi-finalists Applicants.
10.2 Both the successful and unsuccessful Applicants at the semi-finalist Application stage will be notified by Bolter.
10.3 The twelve (12) semi-finalists will be assessed by a judging panel determined by Bolter and reduced to five (5) finalists Applicants.
10.4 Both the successful and unsuccessful Applicants at the finalist Application stage will be notified by Bolter.
10.5 The five (5) finalists must participate and compete at the Finale Event.
10.6 The Grant Winner will be determined and announced at the Finale Event.
10.7 The Grant Winner will be published at www.bolter.com.au after the winner is announced at the Finale Event.
11. APPLICATION JUDGING CRITERIA
11.1 Applications will be judged on the following criteria at semi-finalist and finalist stages:
(a) Is the Application original, innovative and inventive? – 0/15
(b) Does the concept presented within the Application use new technology or ideas, or acknowledge that it is inspired by existing technology used differently? – 0/20
(c) Does the Application identify clear milestones by which success or failure can be measured over a twelve (12) month period? – 0/20
(d) Does the Application identify and solve a real problem, provide value for money and involve some benefits to the Queensland or Australian community? – 0/20
(e) How has the Applicant demonstrated prospects of success and long-term commercial viability of the product or service? – 0/20
(f) Your relative size, age and level of sophistication informing how impressive your Application was in those circumstances? – 0/5
11.2 In addition to the criteria outline above, the Applicants will be judged on the following criteria at the Finale Event:
(g) Did the pitch keep to the time limit notified? – 0/5
(h) Does the pitch tell the story of the vision for the concept presented within the Application? – 0/20
(i) Was the pitch team able to communicate their vision passionately, succinctly, effectively and confidently to the judges and any audience? – 0/20
(j) Did the pitch team demonstrate a good understanding of their judging team and any audience? – 0/20
(k) Was the pitch creative and unique using a variety of mediums (eg. power point, video, graphics, posters etc.) and styles? – 0/20
(l) Did the pitch team answer the judges’ questions satisfactorily, with confidence, passion and relevance? – 0/15
12. FINALE EVENT
12.1 The format of the Finale Event will be determined by Bolter and notified to finalists Applicants in advance.
12.2 The judging panel will assess each Application on its merit and with regard to the criteria set out above.
12.3 The date, time and location of the pitch night will be advised to the public at https://bolter.com.au.
12.4 Dates, venues and schedules are not under Bolter’s control and are subject to change. Bolter takes no responsibility for any date, venue or schedule changes.
12.5 Unless expressly permitted by the judging panel, all Applicants must refrain from contacting the judging panel in relation to their decision, adjudication or remarks.
12.6 You agree there is no right of review or appeal against any decision or adjudication in relation to your Application.
13. THE FUNDING
13.1 There is only one (1) winner of the Grant.
13.2 The total Grant amount includes the following components (collectively known as Funding):
Part A. a conditional cash payment upon milestones totalling AUD $25,000.00 all up inclusive of any GST, taxes and all other costs or disbursements; and
Part B. legal work with Bolter totalling AUD $25,000.00 all up inclusive of any GST, taxes or other costs (excluding disbursements or external fees and charges).
13.3 The total Funding is an amount up to AUD $50,000.00 (inclusive of any GST, taxes and all other costs).
14. HOW THE FUNDING MAY BE USED
14.1 The Funding must be used within twelve (12) months of the date of the Grant Winner being announced.
14.2 Any element of the Funding not taken at the end of this period will be deemed forfeited and no compensation will be payable if the Grant Winner is unable to use any portion of the Funding. The Funding is non-transferable and not redeemable for other goods or services.
14.3 The Grant Winner may request additional time to use the Funding and Bolter will consider such a request and decide to grant or refuse the request for more time in its sole and absolute discretion.
14.4 The Grant Winner must remain in active contact with and respond to Bolter throughout the twelve (12) month Funding period.
14.5 Part A of the Funding will be paid to the Grant Winner in instalments upon achievement of each milestone as determine and notified by Bolter to the Grant Winner after they are announced.
14.6 The Grant Winner must demonstrate to Bolter how each Part A milestone has been met in order to be eligible for each cash payment component of the Funding and this may include completion of a milestone report in the form as provided by Bolter.
14.7 Part B of the Funding must be performed by Bolter and used in conjunction with the lawful enterprise activities identified in an Applicant’s Application.
14.8 Part B of the Funding must also be only be used within practice areas and jurisdictions of law which Bolter offers legal services delivery. Subject to change, Bolter does not currently offer legal services delivery which involved initial public offerings, admission on the Australian Stock Exchange or commercial transactions involving large mergers or acquisitions.
15. HOW THE FUNDING MAY NOT BE USED
15.1 Part A of the Funding must not be used for:
(a) Any unlawful or criminal activity;
(b) Purchases of land or real property;
(c) Payment of wages or the remuneration of your Founders;
(d) Agent or contractor payments;
(e) Overseas travel or travel for leisure or involving non-business-related reasons;
(f) Construction or fit out works;
(g) Payment of any government debt, fees and charges, and any duties or taxes;
(h) Costs incurred in the preparation of the Application for the Grant, milestone or final reports; and
(i) Any retrospective costs or expenses incurred by an Applicant.
16. REPORTING REQUIREMENTS
16.1 If required by Bolter, the Grant Winner agrees to enter into a more formal funding agreement or deed in the form prepared by Bolter as a condition of their Entry and agrees to do all thing necessary and sign all documents required to give effect this such agreement or deed.
16.2 At the request of Bolter, the Grant Winner agrees to provide digital or paper copies of, or to allow access to tax invoices, financial records, receipts and all other material or information relating to, or produced in the course of, the Grant and the spending of the Funding.
16.3 At the end of the Funding twelve (12) month period and any approved extended period, the Grant Winner must submit a final report to Bolter in the form as provided or required by Bolter. The final report may require the winner to provide information such as financial details and performance, how the Funding has been spent and the impact the Funding on their business.
17. INTELLECTUAL PROPERTY
17.1 All intellectual property provided by an Applicant to Bolter as part of the Grant process or within an Entry will remain the property of the Applicant.
17.2 All Applicants must take their own advice as to whether or not including information in your Entry (including the pitch night event) will void any intellectual property registration rights that an Applicant might have in Australia or elsewhere.
17.3 You agree that Bolter is not liable to you for any loss of those rights as a result of any disclosure that you make during the Grant process, at the Finale Event and any marketing or publicity activities by Bolter.
17.4 You agree that you are fully responsible for any information, material content provided during the Grant process and within an Entry.
18. PROMOTION & ADVERTISEMENT
18.1 All promotional material, social media content, media releases, advertising and other material containing Bolter’s logo, or any reference to Bolter or the Grant must be submitted to Bolter for approved prior to publication, production or release. Bolter reserves the right to make amendments to such material as it sees fit prior to the publication, production or release and you are bound to those amendments.
18.2 Bolter will promote and report on the Grant and the Grant Winner to the public, stakeholders and the community through various internal and external communication channels. These include but are not limited to social media, newsletters, newspapers, online, radio, television, website publications and promotional displays.
18.3 Bolter may at any time give written notice to you requiring all promotional material, social media content, media releases, advertising and other material containing Bolter’s logo, or the Grant, to be removed, destroyed, recalled, or delivered up to Bolter. In such event, you agree to meet all costs associated with complying with such a request, and to complete the removal, destruction, recall or delivery up within seven (7) days or such other time period as may be directed by Bolter.
18.4 If an Applicant progresses to the Application stage of the Grant, the Applicant irrevocably consents to Bolter’s use of the their name, the business name, their likeness, image, picture, voice, statements, testimonials or quotations or promotional, marketing and publicity purposes in any media worldwide, without any fee being paid to the Applicant.
19. RISK & INSURANCE
19.1 You participate in this Grant at your own risk.
19.2 You must hold all business and risk insurances to be eligible to win the Grant. The business and all risk insurances must be applicable to the type of business you conduct and operate.
19.3 Bolter reserves the right to deem Applicants ineligible if insurances are not found by Bolter to be acceptable or adequate.
20. PRIVACY & APPLICANT’S INFORMATION
20.2 Bolter will use your information for various purposes including (without limitation) facilitating the Grant, carrying on Bolter’s business activities, marketing and promotional uses, statistical analysis, research purposes, and direct marketing activities including sending electronic messages or telephoning the Applicant.
20.3 Bolter may be required to disclose and transmit an Applicant’s information to third parties who assist Bolter in conducting this Grant, including regulatory authorities, contractors and marketing and communication agencies. Third-party disclosure and transmission of your information may also be required by law, for the purposes as outlined above, or at Bolter’s discretion to ensure that the Grant runs in a just and fair manner and to facilitate compliance with these Terms and Conditions. Bolter may disclosure your information to the judging panel and other individuals and organisations that are affiliated or associated with the Grant and are authorised by Bolter.
21. LIABILITY, INDEMNITY & WARRANTIES
21.1 You are liable for and indemnify Bolter against any claim, loss (including any loss of data, unauthorised access to data, indirect, special or consequential losses) or damage arising as a result of or in connection with the Grant, including but not limited to a failure by you to comply with these Terms and Conditions.
21.2 Your obligation to indemnify Bolter will include, to the full extent permitted by the law, any act, omission or fault on the part of Bolter which contributed to the claim, loss (including any loss of data, unauthorised access to data, indirect, special or consequential loss) or damage.
21.3 Bolter will not, in any circumstances, be liable for loss of revenue, profit, reputation, opportunity, goodwill, loss of intellectual property, data, unauthorised access to data, or any indirect or consequential loss in connection with the Grant or any failure by Bolter to comply with these Terms and Conditions.
21.4 To the greatest extent permitted by law, Bolter excludes all warranties, representations or guarantees (collectively, Warranties) regarding the Grant, including any Warranties which may have been made in the course of advertising or promoting the Grant.
21.5 The conduct and/or the supply of the Grant may involve third parties, and Bolter makes no Warranties and disclaims all liability in connection with any such third parties, their skills, qualifications or capabilities as well as to their acts or omissions.
21.6 Except to the extent that liability cannot be excluded by law or which would cause any part of this clause to be void or unenforceable, you agree to release and indemnify Bolter, its officers, agents, directors, consultants, contractors and employees, Bolter’s related bodies corporate, any organisation or agencies associated with the Grant, from and against all actions, penalties, liabilities, claims or demands that you have or may have in the future, or may have against the foregoing parties, for any loss (including any loss of data, unauthorised access to data, indirect, special or consequential loss), damage, death or injury suffered as a direct or indirect result of the entry or participation in the Grant, winning the Grant or failing to win the Grant, and any use or non-use of the Funding.
21.7 Bolter assumes no liability for any legal, financial or tax related issues (including duties and taxes), obligations or implications that may arise from the entry or participation in the Grant, winning the Grant or failing to win the Grant, and any use or non-use of the Funding. . Bolter recommends that all Applicants obtain qualified professional advice regarding the Grant and prior to the provision and use of any component of the Funding.
21.8 Bolter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of or in connection with Grant if the deficiency is occasioned by any cause outside the reasonable control of Bolter including without limitation technical malfunctions or failures.
22. SPECIAL CONDITIONS
22.1 To be eligible to win the Grant, you must like, follow and subscribe to at least one of Bolter’s social media platforms and accounts:
(a) Facebook – https://www.facebook.com/BolterLaw
(b) Instagram – https://www.instagram.com/bolterlaw/
(c) LinkedIn – https://www.linkedin.com/company/bolterlaw
(d) Twitter – https://twitter.com/BolterLawAu
22.2 You agree to provide proof that you have liked, follow and subscribed to Bolter’s social media accounts if requested.
22.3 Bolter may ask you to like, repost and/or share certain social media posts from time to time.
23. APPLICANT’S COSTS & EXPENSES
23.1 Any hotel incidentals, transfers, spending money, meals, phone calls, taxis, additional activities and travel expenses and any other ancillary costs, including but not limited to insurance and any applicable insurance excesses, not specified in these Terms and Conditions or as advised by Bolter at the time of winning are the responsibility of the Grant Winner as incurred.
23.2 All costs associated with the preparation of applications and any associated costs will be the sole responsibility of the Applicant.
24. DISPUTE RESOLUTION
24.1 You agree not to initiate legal proceedings in relation to a dispute arising from the Grant or in connection with an Entry.
24.2 If such proceedings are initiated these Terms and Conditions are a complete bar to the proceedings and you must indemnify Bolter for any costs associated with the proceeding and its discontinuation.
25.1 The following clauses survive termination or expiry of these Terms and Conditions or the Agreement, 4 (EOI Eligibility), 6 (Entry Restrictions), 7 (General Entry Requirements), 8 (Application Eligibility), 13 (The Funding), 14 (How The Funding May Be Used), 15 (How The Funding May Not Be Used), 16 (Reporting Requirements), 17 (Intellectual Property), 18 (Promotion & Advertisement), 19 (Risk & Insurance), 19 (Privacy & Applicant’s Information), 20 (Liability, Indemnity & Warranties), 21 (Special Conditions), 24 (Dispute Resolution), 24 (Survival) and 26 (General Terms).
26. GENERAL TERMS
(a) Any decision made by Bolter or the judging panel regarding this Grant or an Entry is final in nature and binding on the Applicants.
(b) Bolter is not under any obligation for any reason to enter into correspondence of any nature with any Applicant or other party regarding this Grant, an Entry or the Grant Winner.
26.2 Headings & Titles
(a) The headings and titles used throughout these Terms and Conditions are for convenience and do not form part of the Agreement or otherwise limit or affect any of these Terms and Conditions and their interpretation.
26.3 References to Legislation
(a) A reference to any statute includes references to any subsequently amended, consolidated or re-enacted version of that statute and all delegated legislation or other statutory instruments made under it.
26.4 Updating Terms & Conditions
(a) Bolter may at its sole discretion amend, vary or remove any part of these Terms and Conditions from time to time for any reason and without notice to you, provided that it receives approval from the relevant government authorities (if required).
26.5 Force Majeure
(a) Neither party has any liability under or be deemed to be in breach of this agreement for any delays or failures in performance of the Agreement which result from circumstances beyond the reasonable control of that party. The party affected by such circumstances must promptly notify the other party in writing when such circumstances cause a delay or failure in performance and when they cease to do so. If such circumstances continue for a continuous period of more than six (6) months, either party may terminate the Agreement by written notice to the other party.
(b) If the Grant is not capable of running as planned for any reason (including as a result of technical failures, fraud or causes beyond Bolter’s control), Bolter may, in its sole discretion, cancel, suspend or change the Grant and re-commence it on similar terms, subject to any directions by regulatory authorities.
26.6 Agency & Relationship with Bolter
(a) A party is not by virtue of this funding agreement the employee, agent or partner of the other party and is not authorised to bind or represent the other party.
26.7 Waiver & Severability
(a) If any provision of these terms and conditions shall be invalid, void or illegal or unenforceable the validity existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
(b) Any variations or waivers to the Agreement must be in writing signed by the Applicant and Bolter.
(c) Failure by Bolter to enforce any of the Agreement terms shall not be construed as a waiver of any of Bolter’s rights, or a waiver of a continuing breach.
26.8 Independent Legal & Financial Advice
(a) The Applicant acknowledges and agrees that the Applicant has sought independent legal and financial advice in relation to the Grant, the Funding and any document subsequently required.
26.9 Entire Agreement
(a) This Agreement:
(i) contains the whole agreement between Bolter and the Applicant in respect of the subject matter of this Agreement;
(ii) supersedes and replaces any prior written or oral agreements, representations or understandings between Bolter and the Applicant relating to such subject matter; and
(iii) is only provided in the English language.
(a) These Terms and Conditions are governed by the laws of Queensland, Australia and the parties agree to submit to the jurisdiction of the courts of Queensland, Australia.
26.11 Contact Details
(a) The Applicant may contact Bolter for any enquiries, complaints, privacy issues, claims or questions through the following contact details:
Attention: Simon Playford, Head of Bolter
Email: [email protected]
Telephone: 1300 BOLTER (1300 265 837)